I use SupherHote as channel manager.
I’ve setup the Nuki/SuperHote link (using Nuki’s “API token”), and I see that “I” have sent to all my upcoming travelers, and even those who have canceled by the way (apparently it was only received on Booking, not Airbnb) a message starting with “This is an invitation for the Nuki Smart Lock” (well it’s in French, not in English, but that’s what it means).
How do I make sure this doesn’t happen again? I would like to disable this automated mail/message.
The complete message, translated via Google Translate, for information:
FYI, I contacted the support (ticket 213557), but they told me to ask on the dev forum…
SuperHote is integrated with Nuki via the API. What I would like is that Nuki creates a code (for the keypad) for each booking that I have, only valid during the booking of course, and then send this code to SuperHote. So that I can get it, and send it myself.
All of that seems to work fine, but Nuki sends as well a message, at least to my guests from Booking.com, even those who have cancelled their booking by the way, and I don’t want this message to be sent! Especially since I want the code to be sent to my guests once they have completed some “tasks” (signing a rental contract, making a deposit, etc.), so I want to have control over that.
Thanks in advance !