BUG in Android App swiping OPEN/CLOSE

JB_Sullivan · March 7, 2020, 10:55am

I think I just discovered a BUG in the Android APP (version 2.6.5 ).

It is about the Swipe function. Set is

to the left = lock
to the right = unlock

It happens, however, when sliding to the right, that the door is opened.

Furthermore, the progression of this process is wrong. As you can see in the screenshot, first a “Door opened manually” was displayed and then a “Door opened by JB”.

In reality, the door was swiped to the right, i.e. actually only unlocked. But the door was opened and jumped open. This apparently created the “Door opened manually” entry in the log file.

But also the following text “Door of JB opened” is correct in the sense of the action performed, but fundamentally wrong, since the swiping setting is “unlock” and not “open”.

Here you can see the timestamp of the Smartphone Screenshot - it is exactly the same as the “Door opened manually” report.

Stephan · March 9, 2020, 7:24am

Could you provide a screenshot of the activity log for that time to see what the Smart Lock actually logged as lockAction?

JB_Sullivan · March 9, 2020, 11:59am

This is the same - only that I used the screenshot of the ioBroker adapter in my incoming post.

Stephan · March 9, 2020, 2:21pm

Thanks.
I could not reproduce this behaviour. Please send a log file (best with debug mode on before retrying - see below) to our support team at contact@nuki.io, so they can check the details of what happend.