Bridge doesn't find network

Discussion
1

Hi, I just bought the nuki and have great plans developing for it :), but my bridge won’t connect to my WiFi network. It paired just fine, but just keeps looking for a network. If I do it manually, it gives me a code 10, details not correct. But they are…

Any ideas?

2

Which WLAN router do you have?

You can try with another router or a hotspot from your mobile phone and check if it works with that.

3

I have two routers. One is an Ubee and the other is a Tp-link. Both have 2 and 5 ghz channels. I also have tp link extenders.

I tried it with a hotspot but no lock. It just keeps searching.

Could it be my phone? I have a One plus 6T. Also tried it with my wife’s Galaxy S8. Same result.

4

Ok. I have some specific questions about your setup. Let’s follow up via PM

5

Has this been fixed? I Have identical problems…

6

Hi Joep,

mine was broken (out of the box). I confirmed this with Nuki by sending a log to them. In the mean time it has been replaced and now works without issues.

Good luck,
Daniel

7

Same issue out of the box wifi was not working had to replace it with new one