Hi there,
I’m not 100% on what you are referring to. The webhook isn’t accepted by us, rather you need to respond to the webhook with a 200 response. That’s how we understand that the webhook was correctly received and processed by your server. More information on how to handle webhooks can be found in our Webhook API documentation, which can be downloaded here: Nuki Web API
I kindly ask for patience with your support enquiry. We operate on a first-come, first-served basis with our support enquiries which can result in in taking a few business days to answer your enquiry.
Thanks for your understanding,
Andrew